Responsible to
Rural Outreach Coordinator
General Purpose of Position
To create a network of support for persons who are victims of or effected by domestic violence or sexual assault, provide support to sheltered and non-sheltered clients, and provide community education outreach.
Bachelor’s degree in Social Sciences preferred (Psychology, Social Work, Human Services) or equivalent life experiences. (Minimum of high school diploma or GED.)
Experience working with domestic violence clients preferred. Demonstrated knowledge and understanding of the dynamics of domestic violence and sexual assault required.
Experience in public speaking, providing educational programs preferred.
Knowledge and experience with rural issues needed.
Must be able to travel a five county area. Must possess a valid driver’s license, a safe driving record, and pass a background check.
Computer literacy is required (Word, Excel, Google Workspace, Website Maintenance, Creative / Graphic Design, Social Media Management, Hoot Suites, Facebook, Instagram).
Written & verbal communication skills. Active listening skills. Social perceptiveness. Interpersonal skills. (All we do is communicate.)
Travel to five county area
Demonstrate effective written and oral communication skills
Plan and organize work for maximum effectiveness and efficiency
Be a team member
Demonstrate effective public communications and public relations skills
Think logically and make practical decisions
Be welcoming and accepting to clients and the public, by telephone and in person.
Respond to a high degree of activity, keeping composure and self-control
Demonstrate initiative, accept responsibility, and participate in active problem solving
Be a positive role model
Demonstrate physical and emotional stamina to effectively handle job related issues and stress
Demonstrate empathy and be non-judgmental in assisting clients.
Demonstrate enthusiasm, personal energy, and endurance
Possess an awareness of cross cultural diversity
First Response
Respond to crisis telephone calls, law enforcement calls, crisis counseling requests, and emergency medical needs
Make appropriate referrals to other service agencies
Education, Outreach, and Advocacy
Partner and lead in the development of community services and satellite Beacon Center offices in Hamlin, Codington, Deuel, Grant and Clark counties
Participate and lead in the development of sexual assault response teams as well as continuing CCR teams.
Exceptional communication and interpersonal skills
Lead and/or assist with training and supervision of team, interns, and volunteers
Provide education and training on issues of abuse (including but not limited to domestic violence, sexual assault, dating violence, and stalking) through outreach activities
Provides and participates in outreach to underserved populations
· Work in cooperation with grant coordinators
· Attend community functions relevant to domestic violence issues
· Represent Beacon Center at community functions
Client Support/Advocacy
· Complete shelter intakes
· Complete client orientations and assessments
· Develop on-going client case service plans with all sheltered and appropriate clients.
· Provide and model client advocacy
· Respond to clients by providing basic and emergency services, transportation and safety planning
· Assist clients with legal advocacy, including protection orders
· Provide clients with information and education about domestic violence and sexual assault
· Complete exit survey with sheltered clients
Team Member Responsibilities
· Articulate and adhere to the mission and vision of Beacon Center
· Know and consistently follow Beacon Center policies, procedures and code of ethics
· Attend assigned meetings and trainings
· Work hours as scheduled
· Answer the door and phone
· Perform other duties deemed necessary and appropriate by the Rural Outreach Coordinator or designee
· Provide ancillary services
· Complete paperwork in a timely manner