Responsible to
Rural Outreach Coordinator
General Purpose of Position
To create a network of support for persons who are victims of or affected by domestic violence or sexual assault, provide support to sheltered and non-sheltered clients, and provide community education and outreach.
Bachelor's degree preferred in social sciences (psychology, social work, human services)
Experience working with domestic violence and sexual assault is preferred. Demonstrated knowledge and understanding of the dynamics of domestic violence and sexual assault required.
Experience in public speaking, providing educational programs preferred
Knowledge and experience with rural issues needed.
Must be able to travel a five-county area. Must possess a valid driver's license, a safe driving record, and pass a background check
Computer literacy is required (Google Workspace, Word, Excel, Website Maintainance, Creative/Graphic Design, Social Media Management - Hootsuite, Facebook, Instagram)
Travel to a five-county area
Exceptional written and oral communication skills
Demonstrate active listening skills, social perceptiveness, and interpersonal skills
Plan and organize work for maximum effectiveness and efficiency
Be a team member
Demonstrate effective public communications and public relations skills
Think logically and make practical decisions
Be welcoming and accepting to clients and the public, by telephone and in person.
Respond to a high degree of activity, keeping composure and self-control
Demonstrate initiative, accept responsibility, and participate in active problem solving
Be a positive role model
Demonstrate physical and emotional stamina to handle job-related issues and stress effectively
Demonstrate empathy and be non-judgemental in assisting clients.
Demonstrate enthusiasm, personal energy, and endurance
Possess an awareness of cross-cultural diversity
First Response
Respond to crisis telephone calls, law enforcement calls, crisis counseling requests, and emergency medical needs
Make appropriate referrals to other service agencies
Education, Outreach, and Advocacy
Partner and lead in the development of community services and satellite Beacon Center offices in Hamlin, Codington, Deuel, Grant, and Clark counties
Participate and lead in the development of sexual assault response teams as well as continuing CCR teams.
Lead and/or assist with training and supervision of the team, interns, and volunteers
Provide education and training on issues of abuse (including but not limited to domestic violence, sexual assault, dating violence, and stalking) through outreach activities
Provides and participates in outreach to underserved populations
Work in cooperation with grant coordinators
Attend community functions relevant to domestic violence issues
Represent Beacon Center at community functions
Client Support/Advocacy
Complete shelter intakes
Complete client orientations and assessments
Develop ongoing client case service plans with all sheltered and appropriate clients.
Provide and model client advocacy
Respond to clients by providing essential and emergency services, transportation, and safety planning
Assist clients with legal advocacy, including protection orders
Provide clients with information and education about domestic violence and sexual assault
Complete exit survey with sheltered clients
Team Member Responsibilities
Articulate and adhere to the mission and vision of Beacon Center
Know and consistently follow Beacon Center policies, procedures, and code of ethics
Attend assigned meetings and training
Work hours as scheduled
Answer the door and phone
Perform other duties deemed necessary and appropriate by the Rural Outreach Coordinator or designee
Provide ancillary services
Complete paperwork on time